Choosing where to go when you or a loved one is not feeling well can be difficult. Picking the right care facility will get you the help your need and save you from spending unnecessary money. Below are examples of where you should go depending on the medical problem. Member can also use LiveHealth Online for free to care for common illnesses.
Primary Care Physician (Doctor)
Preventive & routine care
Check-ups and regular screenings
General medical and behavior health questions
Questions or concerns about medications
Cold and flu symptoms
Mild fevers
Mild to moderate pain or discomfort
Management of a chronic conditions
LiveHealth Online
Cold & Flu
Fevers
Skin infections & rashes
Ear infections
Allergies
Watery, puffy eyes
Coughing & sneezing
Pink eye
Sore Throat
Headaches
Congestion
Diarrhea/nausea
Stress
Anxiety
Depression
Panic Attacks
Urgent Care
Sprains and strains
Mild allergic reactions
Mild to moderate asthma symptoms
Minor cuts or wounds requiring prompt attention
Moderate pain or discomfort
Mild burns
Animal or insect bites
Minor broken bones (e.g. finger, toe)
Minor infections
Strep Throat
Earaches
Emergency Room
Babies needing immediate care
Significant difficulty breathing
Broken bones or spinal injuries
Severe pain, especially in the chest or stomach
Severe burns
Possible drug overdose or poisoning
Thoughts of suicide or self-harm
Heavy bleeding
Progressive confusion or slurred speech
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